FAQs
1. What areas do you deliver to?
We provide delivery to Jorhat and surrounding neighborhoods. Delivery times and availability may vary—please verify your specific location during checkout.
2. How long does delivery take?
Typical delivery is within 30 minutes to an hour, depending on your location. Exact expectations will be displayed when you place your order.
3. What payment methods are accepted?
You can pay via cash on delivery (COD), UPI (e.g., PhonePe, Paytm, Google Pay), or debit/credit cards. Specific payment options available will be shown at checkout.
4. What are your working hours?
Deliveries and orders are accepted as per the following schedule:
Monday–Wednesday: 12:00 AM – 1:00 PM, 1:00 PM – 11:59 PM
Thursday: 9:00 AM – 1:00 PM, 1:30 PM – 7:00 PM
Friday: 12:00 AM – 12:00 PM, 1:30 PM – 11:59 PM
Saturday: 12:00 AM – 1:00 PM, 1:00 PM – 11:59 PM
Sunday: 12:00 AM – 12:00 PM, 1:00 PM – 11:30 PM
ayushmartjorhat.com
5. Can I shop as a guest without registering an account?
Yes! You can checkout as a guest and choose to create an account later if you’d like.
6. What should I do if I receive a wrong or damaged item?
If your item arrives damaged or incorrect, please contact us immediately via the “Help & Contact Us” section, at ayushmartjorhat@gmail.com
, or call the number listed on the site. We'll resolve the issue as quickly as possible.
7. What is your return or exchange policy?
Currently, there’s no return or exchange policy listed on the site. For any concerns regarding your order, please reach out to us directly through the Help & Contact page or email.
8. How can I reach customer support?
You can contact us via:
Email: ayushmartjorhat@gmail.com
Contact Page: Use the “Help & Contact us” link available on the site
We strive to respond as promptly as possible.
Still, have a question?
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